The Hinterland Medical Centre operates on an appointment based system and a standard appointment is 10-15 minutes. Patients with appointments will have preference except in emergencies. An appointment for a standard consultation will be made with your preferred doctor or the next available doctor. Please ensure you advise our receptionist if you prefer a particular doctor or require prompt attention for matters such as chest pain, burns, eye injury etc.
If you feel your consultation will take longer than a standard appointment time (e.g. pap smear, excision, medical, multiple issues requiring a longer appointment time) , please advise the receptionist so that the correct time can be allocated.
We endeavour to make running to time a high priority, however we appreciate your understanding that emergencies do happen and appointments may run over time on occasion. Please phone the Centre before your appointment to check whether your doctor is running on time. For continuity of care it is recommended to see your usual Doctor, however if they are unavailable you are welcome to see one of the other doctors in the practice.
You will need to make an appointment for the following:
A consultation must precede a referral to a specialist. Doctors are unable to back date referrals. Please check with your Specialist’s receptionist before attending if a new referral is required for the visit. Please allow adequate time to get the referral prior to the specialist appointment.
Your doctor has given you enough medication to last until he needs to see you again for review. Our doctors do not issue prescriptions without consulting with the patient unless prior arrangement has been made with your doctor. A fee may apply if a script is requested without consultation.
Cancellation of Appointments
If you need to cancel your appointment please call us as soon as possible, to enable us to reschedule the day for other patients.